WE WANT YOU TO GET NICHED!

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We are Nigeria's first boutique customer experience management consulting firm with a vision to grow businesses one customer experience at a time across West Africa.

We are looking for four (4) customer experience business managers to join our team as we help businesses grow across West Africa, one customer experience at a time.  

Persons selected for this role will be responsible for 

1. Sourcing new CX project as per assigned business unit. The business units are; CX research & diagnostics, CX design & implementation, CX human resource management, and Niche Institute of CX & Innovation West Africa with a focus on small, medium, and large organizations across different sectors
2. Managing assigned CX projects working closely with the firm's principal consultant  
3. Co-facilitating CX training programs 
4. Generating CX case studies based on CX projects executed
5. Gathering and analyzing customer data specific to assigned CX business unit

Remuneration is project-based with commissions on CX projects or CX training sourced.  

Preferred candidates should be/have: 27 and 32 years old, a minimum of 5 years of experience in product design, marketing, sales, customer service, operations management, marketing, business development, human resource management, and/or project management depending on the business unit of interest.