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Our client is seeking a supervisor for its contact center. The supervisor will be responsible for ensuring that all client requests, enquiries and complaints are resolved on time driving customer satisfaction with service delivery whether via face to face, telephone, email, online, social media and Whatsapp.
The successful candidate will:
If you qualify and are passionate about satisfactory customer service experiences, please apply.
We are looking for 3 customer experience (CX) project leads to join our team as we help businesses grow across West Africa, one customer experience at a time.
Persons selected for this role will be responsible for
Remuneration is project-based with commissions on CX projects or CX training sourced. Preferred candidates should be/have: 27 and 32 years old, a minimum of 3 years of experience in customer service, operations management, marketing, business development and/or project management.
Are you passionate about CX and seeking to join a team of people on a mission to grow businesses across West Africa one customer experience at a time? Then join us.
Application closes Monday 3rd February 2020.