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The Customer Experience (CX) Africa Summit is a CX initiative of the Niche Customer Experience Group.
Niche Customer Experience Group is a leading customer management experience service, solution and training provider in Africa.
The Customer Experience (CX) Africa summit is an initiative designed to create more awareness about customer experience and the role it can play in transforming the business landscape in Africa.
It is a platform for business leaders, business managers, and business owners to connect, learn, evolve and transform while growing their businesses across Africa, one customer experience at a time.
Comprising of CX Africa awards, keynote speeches, lectures, panel discussions, free masterclasses, virtual networking opportunities, product/service exhibitions,
our connected goal is to help businesses increase their customer profitability through effective customer experience management.
The Customer Experience (CX) Africa Summit 2022 edition is scheduled to hold as an online conference from 5th to 7th July with a representation of speakers from across Northern, Southern, Western and Eastern Africa. The summit topics will focus on the different aspects of experience management across the top 5 most patronized different sectors in Africa.
Register to attend any of the CX Africa Summit events i.e.
Founder & Chief Responsibility Officer, Ruff n Tumble
Group CEO, Niche Customer Experience Group, Nigeria
Director General, Bureau of Public Service Reforms, Nigeria
Chief Executive Officer, CentriCULTURE, Nigeria
Managing Director, Unlimited Experiences, South Africa
Senior Consultant, Kyrios Dougan Inc, Ghana
Chief Experience Officer, Interswitch Group, Nigeria
Chief Information Officer at Halogen Group, Nigeria
CX Transformation Specialist, Afrissance, Nigeria
A CSR initiative of Niche Customer Experience Group to recognize and celebrate customer experience (CX) improvement and innovation in Africa.
There are 9 categories in the 22022 CX Africa Awards. The categories are:
A CSR initiative of Niche Customer Experience Group in partnership with featuring facilitators to boost CX management knowledge & skills on the continent.
There are four (4) FREE CX masterclasses available in the 2022 CX Africa Summit co-sponsored by subject matter experts. The masterclasses and sponsors are:
Founder and Senior Consultant, CX-Excellence.com, Switzerland
Co-Founder and CEO, Revent Technologies, Nigeria
Managing Director and Founder, BrandLove Customer Experience, South Africa
Executive Director of Customer Service Experience, GCC startup, Bahrain
The CX West Africa Summit is now the CX Africa Summit thus the different segments of the event will be; CX Africa Awards, CX Africa Conference and CX Africa Masterclasses
DATE: July 5th to 7th 2022 (ONLINE EVENT).
As this will be a FREE event, we will be publishing a CALL FOR QUALIFIED AFRICAN AND NON-AFRICAN PROFESSIONALS to volunteer as award judges, conference speakers & masterclass facilitators.
WATCH THIS SPACE FOR MORE DETAILS.
What participants had to say about their experience at the maiden edition of the CX West Africa Summit 2019.
The 2020 edition holds Friday 10th July 2020.
For participation and sponsorship inquiries, please call +2348099442880.
Join us at this year's Customer Experience (CX) Africa Summit happening from July 5th to 7th 2022.
It is a CX CSR initiative of the Niche CX Group designed to connect Africa through CX management.
The activities lined up are:
✔️Customer Experience Africa Awards
✔️Four (4) FREE Customer Experience Masterclasses
✔️Customer Experience Conference with 9 speakers across Africa