institute of customer experience & innovation west Africa

Open Courses (Classroom & Online)

CX Coaching Service (One-On-One & Group)

Bespoke Implant Courses (Classroom & Online)

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Niche Learning Institute open courses are designed to boost CX performance in organizations. 

These basic and advanced courses are designed to improve the effectiveness and customer experience capabilities of frontline staff, business managers and leaders to better manage customer experiences and increase customer profitability. 

Bespoke Implant Courses (Classroom & Online)

CX Coaching Service (One-On-One & Group)

Bespoke Implant Courses (Classroom & Online)

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Niche Learning Institute bespoke/implant courses are designed to boost CX performance in organizations. 

These basic and advanced courses are designed to improve the effectiveness and customer experience capabilities of frontline staff, business managers and leaders to better manage customer experiences and increase customer profitability.

CX Coaching Service (One-On-One & Group)

CX Coaching Service (One-On-One & Group)

CX Coaching Service (One-On-One & Group)

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At the Niche Learning Institute, we offer one-on-one and group coaching sessions.

Coaching service is designed to assist customer service and customer experience professionals boost their performance with regards to defining customer strategy, gathering and using customer feedback, determining the right CX metrics, designing and managing CX improvement programs, and more.

2020 open & online customer experience (cx) courses

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TRAINING TESTIMONIALS

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